Conditions of Use


Typographical Errors:

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately refund your account in the amount of the charge.

Order Acceptance Policy:

Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We at reserve the right at any time after receipt of your order to accept or decline your order for any reason.


Order Acceptance Policy   Mistica Luna LLC reserves the right to accept or decline your order for any reason.   Minors   To purchase a product from Mistica Luna LLC you must be the legal age of majority as stated by the law of the jurisdiction in which you reside.   Price changes   Prices are subject to change without notice. The prices listed on our website are the most accurate, and up to date.   Sales Tax   Mistica Luna LLC is required to charge Pennsylvania and Philadelphia sales tax on orders delivered to addresses within the state of Pennsylvania and the city of Philadelphia.   Shipping   Mistica Luna LLC ships within the United States only. We regret that we do not ship internationally at this time. We ship by way of USPS Priority Mail. Shipping charges are calculated by weight of the item(S) ordered, shipping method, and your location. Most orders ship within three business days of the date the order is received. Orders cannot be cancelled once they have shipped.   Damages   Buyer shall bear all risk of loss or damage in transit. Mistica Luna LLC is not responsible for damages or loss in transit. It is the buyers responsibility to file claims with the carrier for damages during shipment. We are dilligent in our efforts to deliver as specified and we are not liable for any delays in delivery.   Return Policy   We do not accept returns without approval, please contact us by filling out a return request form. You may return most new, unopened items within 10 days of delivery for a refund. We do not accept returns or oils, herbs, perfumes, books, or sealed items that have been opened. Buyer is responsible for all shipping charges and all the risk of loss for the return product(s) during shipment. All approved return products must include original packaging material, cards, ect. If any part of the returned product is missing, Mistica Luna LLC's return policy will be breached and we will reject the order. Mistica Luna LLC will not refund return shipping charges. Returns may be subject to a 10% restocking fee.   If you need to return an approved item, simply login to your account, view the order using the "complete orders" link under the "my account" menu and click the return item(s) button. You will be notified by email if your retun request has been approved and with further instructions.   Disclaimer and Product Use   All contents on this website are on an as is basis without warrenties. You acknowledge that use of this site is at your sole risk, and that Mistica Luna LLC shall not be liable for any damages of any kind related to the use of this website. We will not be resposible for any individuals decision to use the products on this website in an illigeal or damaging way. Mistica Luna LLC products are not intended to diagnose, treat, cure, or prevent any disease or condition, and will not accept resposibility for any injury, illness or damages caused by failing to seek medical advice. All items sold on this site are sold as curios only. Do not ingest any of our products they are not to be taken internally. Mistica Luna LLC is not responsible for the misuse of our products. Keep all incense,oils,herbs,resins, etc., away from children and pets. Products from this site should not be ingested, sniffed, smoked or injected. We will not take responsibility for an individual's personal decision to use or products in an illegal or damaging way. Incense, candles, resin and charcoal should always be burned on a heat resistant surface in the appropriate holder. Keep burning items in sight, and always extinguish burning candles,incense,resin and charcoal before leaving the room or going to bed. Never burn items on or near anything that is flammable including but not limited to drapes, curtains, book, bedding and paper. Do not keep burning items where they can be knocked over by pets, children or others. Keep burning items away from drafts, vents or breezes where papers, drapes and other items can be knocked into the flame.   Notice regarding the purchase of athames, knives and bolines Mistica Luna LLc only sells knives, athames and bolines to individuals who can legally purchase and own such items in the particular jurisdiction where they reside. When you order an athame, knife or boline from Mistica Luna LLC, you represent that you are of legal age to purchase the merchandise ordered and that the merchandise can be purchased and owned in your country, state, county, and/or city of residence. By offering knives, athames and bolines for sale Mistica Luna LLC does not represent or warrant that any specific purchaser may legally purchase, own, or possess the merchandise ordered. It is the buyer's responsibility to check your local laws. When you purchase an athame, knife or boline from Mistica Luna LLC, you assume all risks related to and/or arising from ownership and use of these items and agree to indemnify and hold Mistica Luna LLC harmless from any and all claims brought by any person or entity against Mistica Luna LLc related to and/or arising from your ownership and/or use of athames,knives or bolines.   Indemnification You agree to indemnify, defend, and hold harmless Mistica Luna LLC , its officers, directors, employees, agents, licensors and suppliers (all service suppliers) from and against all losses, expenses, damages and costs, including reasonable attorny fees, resulting from any violation of these terms and conditions or any activity related to your account, including negligent or wrongful conduct, by you or any other person accessing the site using your internet account.     Typographical Errors, Mistakes, Missing Information   In the event that a product is listed at an incorrect price or with incorrect information due to error, Mistica Luna LLC has the right to correct such error without notification. Mistica Luna LLC has the right to cancel any order that has been made under the pretense of such error. An attempt will be made to contact you via email befor canceling the order that is incorrect.   Privacy   Mistica Luna LLC does not share or sell your contact information with outside companies. Your privacy is very important to us.   Copyright   All contact information on this site is the property of Mistica Luna LLC or it's suppliers.   Trade Marks   Names, trade marks, logos, service marks of Mistica Luna LLC and our affiliates may not be used without our express permission.   Note: Pursuant to current United States Postal Service regulations and other State and Federal laws, Mistica Luna LLC is unable to make claims as to effectiveness of the products sold on this website for medicinal, health or occult purposes. The information provided for your refernce is from historical and traditional uses and is intended to help you make informed decisions, not as a substitute for competent medical care.     When purchasing a product(s) from Mistica Luna LLC, you are agreeing to these terms and services.                                                                                                                                                         

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